FAQ

What makes Snoooze travel pillows unique?

Snoooze travel pillows, designed by Danish designer Ann Sjogreen Sanger, are crafted with quality materials, including premium cotton and a perfect blend of down alternative. They offer customizable firmness, a generous size, and are developed with sleep experts for the best sleep experience.

 How does the Snoooze pillow enhance my travel experience?

Snoooze travel pillows are compact, easily fitting into travel bags. They bring a sense of home comfort to your travels, ensuring hygiene and superior sleep quality compared to standard hotel pillows.

What are the available sizes and materials for Snoooze pillows?

We offer the Mini Snoooze Travel Pillow and Full Size Snoooze Portable Pillow. They come with high-quality pillowcases in materials llije premium 300 tc cotton.

How do I care for my Snoooze pillow?

Our pillows are low maintenance, designed for long-lasting comfort. They retain their shape after unpacking and can be easily compressed for travel. For specific care instructions, refer to the label on your pillow.

What are the delivery options and times for Snoooze products?

We offer standard delivery within 1-3 working days, next working day delivery, and EU and non-EU delivery options. Delivery times vary based on location and selected service.
Deliveries and Return

What is the return and refund policy for Snoooze products?

You can return products within 30 days of receipt for a full refund or exchange, provided they are unused, undamaged, and in their original packaging. Proof of purchase and return of goods are required.
Refund Policy

How do I start a return or exchange process?

To initiate a return or exchange, please email info@snoooze.uk for a return form. Note that products are returned at your own risk, and we recommend using a guaranteed postal service.

Can I customize the firmness of my Snoooze pillow?

Yes, our Full-size versions of pillow are designed with customizable firmness and height to ensure maximum comfort tailored to your preference.

How can I get in touch with Snoooze customer service?

You can contact us via whatsup messager, the form on our website, or email us at info@snoooze.uk for any questions or assistance.


Why should I choose a travel pillow over hotel pillows?

Hotel pillows are used by hundreds of people and may not offer the best hygiene or comfort. Snoooze pillows are designed to provide a clean, comfortable, and homely sleep experience, enhancing your overall travel well-being.

Is the Snoooze pillow really worth the price?

Absolutely. The Snoooze pillow is an investment in quality sleep and comfort while traveling. Made with premium materials and designed for durability, it provides value that far exceeds its cost, especially when considering the improved sleep and hygiene it offers compared to standard hotel pillows.

Will the Snoooze pillow take up too much space in my luggage?

Not at all. One of the key features of the Snoooze pillow is its ability to compress into a travel bag, making it very compact and easy to pack. It’s designed to be travel-friendly, ensuring that it doesn’t take up more space than necessary.  

I’m concerned about the hygiene of a travel pillow. How can I keep it clean?

Our pillows are designed with ease of maintenance in mind. The pillowcases are removable and machine washable, ensuring that you can easily keep your Snoooze pillow clean and hygienic throughout your travels.

Are travel pillows like Snoooze only suitable for hotel stays?

While the Snoooze pillow is perfect for hotel stays, its versatility extends beyond that. It’s an excellent companion for camping, long flights, road trips, and even as an additional comfort item at home. Its compactness and comfort make it suitable for various settings.

Is the Snoooze pillow environmentally friendly?

We are committed to sustainability and responsible manufacturing. Our pillows use high-quality materials that are durable, reducing the need for frequent replacements. We continuously work towards making our products and packaging more eco-friendly.

Can I really notice a difference in sleep quality with a travel pillow?

 Yes, many customers report a significant improvement in sleep quality when using the Snoooze pillow. Its design, developed with sleep experts, offers superior comfort and support, which can make a noticeable difference compared to standard pillows provided by hotels or airlines.

Do you offer pillows for different types of sleepers (back, side, stomach)?

Our pillows are designed to cater to all types of sleepers. With adjustable firmness and a supportive structure, they provide comfort whether you sleep on your back, side, or stomach.

How long will the Snoooze pillow last?

Snoooze pillows are designed for durability. With proper care, they can last for many years, providing consistent comfort and support on your travels.

What if I find the pillow uncomfortable?

We offer a 30-day return policy to ensure customer satisfaction. If you find the pillow uncomfortable, you can return it within this period for a full refund or exchange.

Are there different designs or colors available?

Yes, we offer a variety of pillowcase designs and colors to suit different tastes and preferences. This allows you to personalize your Snoooze pillow to your liking.